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Impact on customer service

As you are witnessing in the supermarkets, we are also experiencing a surge in orders. We have increased our staffing and extended our trading hours to compensate for this to ensure that our customer service and dispatch process is minimally effected.

The more you can do to assist us with order processing, the more that will help us keep up with demand. Please help us by doing the following:

  • Upload a copy of your prescription with your order.
  • Use the website rather than placing an order over the phone.
  • Check the dispensing label to see the number of repeats you have remaining.
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  1. Gregory Dale

  2. Posted