Our orders are delivered by Australia Post. Australia Post are committed to continuing delivery, however we are now seeing delays in delivery that has increased the risk when sending refrigerated items. https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-domestic-updates#delays
This means that we are no longer able to supply many of our refrigerated lines. We will continue to supply cold-chain prescription medicines, but customers need to be aware of our shipping terms (that we are not liable nor able to offer compensation for delayed delivery).
The option remains for non-prescription refrigerated items to be collected from our premises in North Ryde, or customers can arrange their own courier to collect their order from our store.